- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I went through a very stressful time using an aftermarket warranty to have the work on my car paid for. Marc specifically made this entire ordeal less stressful. He was kind, caring, and professional. I would recommend Foltz Automotive to anyone that I know. I'm very thankful I finally found an amazing shop close to home!
AC Repair, near Baltimore, Maryland I been a customer of Foltz for years. They are honest and stand by word and estimate. They don't try to up sell services that aren't needed.